Privacy policy
Privacy Policy
Last updated: March 5, 2026
Melaskin operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Melaskin is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
📋 Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories, depending on how you interact with the Services:
- Contact details — your name, address, billing address, shipping address, phone number, and email address
- Financial information — credit card, debit card, payment card information, transaction details, form of payment, and payment confirmation
- Account information — your username, password, security questions, preferences and settings
- Transaction information — items you view, add to cart, wishlist, purchase, return, exchange or cancel, and your past transactions
- Communications with us — information you include when contacting our support team
- Device information — device type, browser, network connection, IP address, and unique identifiers
- Usage information — how and when you interact with or navigate the Services
🔍 Personal Information Sources
We may collect personal information from:
- Directly from you — when you create an account, visit the Services, communicate with us, or provide us with your information
- Automatically through the Services — from your device via cookies and similar technologies
- From our service providers — when they collect or process your personal information on our behalf
- From our partners or other third parties
⚙️ How We Use Your Personal Information
Provide, Tailor, and Improve the Services We use your personal information to process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, send account notifications, and create a personalized shopping experience.
Marketing and Advertising We use your personal information to send marketing and promotional communications by email, text, or postal mail, and to show you relevant advertisements on our Services or other websites.
Security and Fraud Prevention We use your personal information to authenticate your account, provide a secure shopping experience, and detect or take action against fraudulent, illegal, or malicious activity.
Communicating with You We use your personal information to provide customer support and maintain our business relationship with you.
Legal Reasons We use your personal information to comply with applicable law, respond to legal process, participate in litigation, and enforce our terms or policies.
🤝 How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With Shopify, vendors, and service providers for IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping
- With business and marketing partners to provide advertising services — partners will use your information per their own privacy notices
- When you direct or consent to disclosure, such as to ship products or through social media integrations
- With our affiliates or within our corporate group
- In connection with a business transaction, legal obligation, litigation, or to protect our rights and the rights of our users
🛍️ Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to provide and improve them. Information you submit may be shared with Shopify and third parties in other countries. Shopify may use data from your interactions with our store and other merchants to provide enhanced features. In these cases, Shopify is responsible for processing your personal information. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
🔗 Third Party Websites and Links
Our Services may link to third-party websites. We are not responsible for the privacy or security of those sites. Information you share on third-party platforms may be visible to other users without limitation. Our inclusion of links does not imply endorsement of those platforms.
👶 Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.
🔒 Security and Retention of Your Information
No security measures are perfect or impenetrable. We cannot guarantee absolute security, and information you send to us may not be secure while in transit. Please avoid using unsecure channels to share sensitive information with us.
We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
⚖️ Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information:
- Right to Access / Know — request access to the personal information we hold about you
- Right to Delete — request deletion of your personal information
- Right to Correct — request correction of inaccurate personal information
- Right of Portability — receive a copy of your personal information and request its transfer
- Right to Opt Out of Sale or Targeted Advertising — opt out of the sale or sharing of your personal information for targeted advertising purposes
You can exercise your opt-out rights [here]. If you visit our website with the Global Privacy Control signal enabled, we will treat this as an opt-out request. Learn more at globalprivacycontrol.org.
If you reside in the UK or EEA, you also have the right to:
- Object to or Restrict Processing — ask us to stop or limit processing for certain purposes
- Withdraw Consent — withdraw consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at the details below. We may verify your identity before processing your request. You may also designate an authorized agent to act on your behalf. We will not discriminate against you for exercising your rights.
📣 Complaints
If you have complaints about how we handle your personal information, contact us below. You may also lodge a complaint with your local data protection authority. For the EEA, find your supervisory authority here.
🌍 International Transfers
We may transfer, store, and process your personal information outside your country of residence. Transfers from the EEA or UK will rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK contracts, unless the destination country provides an adequate level of protection.
🔄 Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised version on this website, update the "Last updated" date, and provide notice as required by law.
📧 Contact
For questions about this Privacy Policy or to exercise your rights, contact us at:
Company Information
Company Name: Melaskin Address: 3831 Montgomery Blvd NE APT 433, Albuquerque, NM 87109 Email: contact@thedrmelaxin.co